Help & Info

Shipping & Delivery

Once orders are taken, we aim to post them to you within 24 hours. Orders should be received within 3 business days. We will use tracked delivery.

The postman or delivery agent should post single items straight through your letterbox. Our product is designed to be Royal Mail ‘ Large Letter’ size, which means at 2cm thick it will easily fit through your letter box. We have reduced their size by packing them into carefully designed Blister packs that ensure the carton is small enough to comfortably fit into a standard letter box. If you order 2 or more the packages are slightly larger and will be delivered like any other parcel.

If you purchase multiple items at once , we will send them tracked 48 hour delivery. Given the value of your items we want you to be assured of their delivery.

Returns & Refunds

If you decide that you would like to return the product please let us know at admin@vitacuity.com. Send us a message together with the order number and we will arrange for a refund.

Our products are tested during the manufacturing and packaging process to very high standards. If you have any issues with the product, blister packaging or carton please let us know at admin@vitacuity.com and we will replace your product immediately and organise to take a return of the defective item so that we may investigate and remedy the fault.

Quite a few customers wish they had taken advantage of our bulk discounts or used our subscription service once they had recieved and tried the product for a few weeks. Just let us know and we can amend your further orders to give you the same overall discount.

FAQ

Questions about Vitacuity, NeuroBright and other products.

In some clinical trials studying vitamin B12 supplementation for cognition, dementia, and Alzheimer’s disease, doses around *900 micrograms (mcg)* per day are used, particularly when focusing on addressing vitamin B12 deficiency or supporting cognitive function in older adults. This dose is considered moderately high but safe and is often selected to ensure adequate absorption, particularly for older adults who may have absorption issues.

A dose like 900 mcg falls within the range often used in studies targeting neurological health, aiming to elevate B12 levels without the need for injections in cases where deficiencies are not severe but cognitive protection is the focus.

In some clinical trials studying vitamin B12 supplementation for cognition, dementia, and Alzheimer’s disease, doses around *900 micrograms (mcg)* per day are used, particularly when focusing on addressing vitamin B12 deficiency or supporting cognitive function in older adults. This dose is considered moderately high but safe and is often selected to ensure adequate absorption, particularly for older adults who may have absorption issues.

A dose like 900 mcg falls within the range often used in studies targeting neurological health, aiming to elevate B12 levels without the need for injections in cases where deficiencies are not severe but cognitive protection is the focus.

NeuroBright contains ingredients that support brain health, which may help maintain cognitive function.

We use Nicotinamide Riboside (NR) as our source of Niacin (Vitamin B3).  This supports brain health by enhancing cellular energy production.

No, NeuroBright does not contain any artificial preservatives.

Yes, NeuroBright is made with non-GMO ingredients.

You can contact our customer support team via email at admin@vitacuity.com or through our website’s contact form.

Yes, we offer discounts for bulk purchases. Please visit our website for more details on bulk pricing.

No, NeuroBright is formulated for adults. Please consult with a healthcare provider before giving it to children.

The curcumin in NeuroBright is in the form of BCM-95, which combines with essential oils from turmeric to enhance absorption.

Yes, NeuroBright contains antioxidants like vitamins C and E, and Curcumin, which help reduce oxidative stress.

One box of NeuroBright contains a 4-week supply. 28 high strength Omega-3 Softgels and 28 super multivitamin Capsules.

If you have any medical conditions, please consult with your healthcare provider before taking NeuroBright.

Yes, at every step of the manufacturing process NeuroBright undergoes rigorous testing to ensure quality, purity, and potency.

Yes, NeuroBright contains vitamins and minerals that support overall health, including immune system function.

NeuroBright contains ingredients like Copper and B-complex vitamins that support nerve function and may help manage stress and anxiety.

Yes, NeuroBright is safe for long-term use when taken as directed.

NeuroBright is free from gluten, dairy, soy, and nuts, making it suitable for many restricted diets. Please consult with your healthcare provider if you have specific dietary concerns.

If you miss a dose, take it as soon as you remember with a meal. If it is almost time for your next dose, skip the missed dose and resume your regular schedule.

Vitamin D supports brain health by regulating the immune response and supporting the production of neurotransmitters.

NeuroBright combines a unique blend of scientifically supported ingredients in a two-part system (capsule and softgel) to provide comprehensive support for cognitive function and brain health. Both Omega-3 and Nutrients are essential for a successful supplement. NeuroBright contains both in meaningful doses.

VitacuityAI FAQ

How is VitacuityAI different? Most health advice is static—based on old blog posts or frozen datasets. VitacuityAI is a living intelligence that updates nightly, digesting the latest global research to keep your health strategy ahead of the curve. Trained on over 1.4 million peer-reviewed papers, it doesn’t just answer questions; it acts as an architect for your vitamin regimes and stacks. It analyzes your unique combination of supplements to find hidden synergies, flag negative interactions, and uncover the “unknown unknowns” that could be holding you back. Whether you are optimizing a morning stack for focus or a recovery regime for longevity, VitacuityAI ensures your routine is backed by the very latest science.

Disclaimer: These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. The content provided by VitacuityAI is for informational purposes only and does not constitute medical advice. Consult your healthcare provider before beginning any new supplement routine.

VitacuityAI is your personal, 24/7 supplement and health strategist. Unlike a standard search engine that gives you millions of conflicting results, VitacuityAI acts as a filter for scientific truth. It is designed to answer specific questions about your health, analyze your current supplement stack for safety, and propose evidence-based strategies to reach your goals—all based on hard data, not marketing hype.

Standard AI models are “Generalists”—they know a little bit about everything, from coding to cooking. VitacuityAI is a “Specialist.” It has direct access to a curated database of over 1.45 million peer-reviewed papers. While Google gives you links to read, VitacuityAI reads the research for you, retrieves the most relevant studies in real-time, and synthesizes a direct answer with citations you can verify.

In complex biology, the biggest breakthroughs often come from connecting two things that don’t look related. A human expert can only memorize a certain number of studies. Our AI can scan millions simultaneously to find hidden patterns—like how a specific gut enzyme might be affecting your brain fog, or how two “safe” vitamins might be canceling each other out. It looks for the connections you didn’t know you needed to find.

VitacuityAI can research individual supplements and known interactions based on the latest scientific literature. You can ask about specific combinations (e.g., “Are Magnesium and Calcium safe together?”), and it will provide evidence-based insights. However, for comprehensive stack analysis across multiple supplements, we recommend discussing your full regimen with a healthcare professional using VitacuityAI’s research as supporting information.

No. While our roots are in neurology and cognitive performance (NeuroBright), VitacuityAI is equipped to handle the full spectrum of human health. You can ask about athletic recovery, sleep optimization, immune support, joint health, longevity protocols, and more.

We prioritize peer-reviewed clinical research to give you the cutting-edge of what is scientifically possible. However, we also cross-reference our data with major regulatory databases like the EFSA (European Food Safety Authority) and FSA. Where cutting-edge research conflicts with established regulatory advice, we will always flag this as a caveat so you can make a fully informed decision.

Highly personalized. The AI doesn’t just give generic “Vitamin C is good for you” advice. You can tell it your age, gender, activity level, specific dietary restrictions, and current health goals. The more context you provide, the more tailored the strategy becomes—just like a consultation with a human nutritionist.

VitacuityAI is a research tool, not a doctor. It can explain the latest research regarding supplements and specific conditions (e.g., “What does the data say about Magnesium and Migraines?”), but it cannot diagnose a disease or prescribe medication. It is designed to arm you with high-quality information to discuss with your healthcare provider.

Immediately after purchase and login, you’ll find VitacuityAI embedded directly on your Members page at vitacuity.com/vitacuityai. Access it instantly from your phone, tablet, or computer—no downloads required. Your conversation history is automatically saved and accessible via the menu button (☰) in the chat interface, so you can review or continue any previous discussion.

Your membership includes generous monthly limits: 5 million tokens (approximately 1,500-2,000 detailed conversations) and 5,000 messages per month. For 99% of users, this feels unlimited—you can ask questions whenever you need them, whether at the grocery store or at 2 AM. Usage resets on the 1st of each month.

VitacuityAI is built on 1.45 million peer-reviewed papers from PubMed, the world’s most trusted medical research database. Every answer includes citations to the original studies so you can verify the sources yourself. However, nutrition science is constantly evolving, and VitacuityAI reflects the current state of research—not absolute certainty. We recommend using it as a powerful research tool to inform discussions with your healthcare provider.

No. VitacuityAI is a research assistant, not a replacement for medical advice. Think of it as having a research librarian who can instantly search millions of studies for you. It helps you ask better questions and understand the latest science, but all health decisions should be made in consultation with a qualified healthcare professional.

That’s a feature, not a bug. Unlike other AI systems that might confidently make up answers, VitacuityAI only responds when it can cite credible research. If the evidence is weak, contradictory, or non-existent, it will tell you honestly. This transparency is what makes it trustworthy.

Yes. Your member dashboard tracks your monthly token usage and message count. All your conversations are automatically saved and organized in VitacuityAI’s history menu (accessible via the ☰ button). Each conversation is intelligently titled based on the topic (e.g., “Magnesium for Sleep” or “Omega-3 Benefits”), making it easy to find and continue past discussions.

VitacuityAI remembers context within each conversation, so you can ask follow-up questions naturally. For example, after discussing Omega-3s, you can simply ask “What’s the dosage?” and it understands you’re still on that topic. Access all your past conversations anytime via the menu (☰) in the chat interface. Your history is private and secure—only you can see your discussions.

You’ll receive notifications as you approach your limit (at 80% and 95%). If you do reach the cap, you can either wait until the 1st of the next month when it resets, or contact us about upgrading to a higher tier for power users.